Stop refereeing and get back to leading. Be confident that your teams can turn their disagreements into deliverables – without escalating to you.
Read Better Teamwork to discover the counter-intuitive techniques that will transform the next cross-functional complaint into a catalyst for breakthrough insight and teamwork.
Let’s see if there might be a fit for working together. If not, I’ll explain why and point you in the right direction.
EVP, Operations
EssilorLuxottica
SVP, Manufacturing
Oakley
SVP, Business Development
CH2M
SVP, Americas
Jacobs
VP, Ferrous & Heat Transfer
Metso
SVP, Global Technical Support
OpenText
VP Product Creative Catalyst Oakley
Partner
EY Parthenon
Plant Manager
ASSA ABLOY
Discover the 3 Mindset Shifts That Unlock
Transformative Cross-Functional Partnerships
About Me
Hi, I’m Bob, a former child psychologist turned organizational consultant. During a year-long deployment to Iraq as an Army psychologist, I saw the power of strong leadership — and the human cost of it’s opposite.
When I left the Army 20 years ago, I pivoted and committed my career to solving that problem.
Today, I run The Team Transformation Method, a team development firm trusted by executives on four continents — including Fortune 500 leaders — to build cultures where people truly have one another’s back.
Struggles
But for my first many years as a consultant, I sensed I was missing something. I could run a two-day offsite, with good conversation and a hopeful conclusion. But 90 days later, the same conflict would resurface. And if I’m honest, I couldn’t explain why.
“They just don’t want to change.”
“The team dynamics are too far gone.”
“The leader is weak.”
I knew my clients deserved better than my excuses. But what was it?
The Turning Point
That’s when I came across a footnote in a book.
It read: “I’m forever indebted to Barry Jentz for teaching me how to show executives that they don’t listen as well as they think they do.” High praise from a big author in my space. But who was Barry?
I did some digging. Saw he was using videotape to capture the move-by-move moments that derailed team dynamics. That was it! That’s what I’d been looking for. So I cold-called him.
We reached a business agreement — which later became a friendship — and in March 2017, I flew to Boston to study with the master
The Result
I learned how to show leaders that:
These were flawed strategies for managing difficult interactions. They went unnoticed in real time, but were obvious on playback of the videos. Making the invisible visible was the unlock.
I could now help clients take ownership, make high-leverage changes, and shift the dynamic for good.
These Insights Changed My Life Too
In 2023, my two sisters and I faced difficult medical decisions about our aging mother. We were talking past each other, each convinced we were advocating for the right things. I’ll be honest, things got pretty heated.
But then I caught myself doing the very things I teach my clients about. So I paused and made the shift that I teach.
We were able to agree on decisions that took care of Mom and took care of each other.
We became closer because of the disagreement, not in spite of it.
Learn More About the Three Mindset Shifts That Transform Arguments
into Insights That Accelerate Performance